File a Claim

If you need to submit a claim, please review these steps or complete the online form below.

• Personal contact – If you'd like to talk to someone about your claim, call your Erie Insurance Agent or an ERIE office near you.
• After business hours – If your claim happened after business hours or on a weekend and you would like to speak with a claims representative, call (800) 367-3743.
• Auto insurance claims - Learn more about ERIE's auto claims process. If you're ready to repair your vehicle, use our locator to find a car repair facility near you.
• Windshield or glass claims – To report an auto glass claim, call ERIEGlass^SM at (800) 552-ERIE (3743), 24 hours a day, seven days a week. Damage to a vehicle, except for glass, should be reported to your agent or local Erie Insurance office.
• Identity recovery claim – To report this type of claim, call ERIE's Identity Recovery hotline at 1-866-ERIENOW.

Submit Your Claim

Type of claim: Auto Other than Auto

Policy number: (ex. Q012345678)

The number is available on policies and auto insurance cards.

After the Claims Department receives your message, an Erie Insurance representative will contact you for more information.

Warning: It is a crime to provide false or misleading information to an insurer for the purpose of defrauding the insurer or any other person. Penalties include imprisonment and/or fines. In addition, an insurer may deny insurance benefits if false information materially relate to a claim wasprovided by the applicant.

Note: When contacting Erie Insurance to report a claim, please be advised that the company cannot provide advice or counsel policyholders on whether or not to file a claim. Erie Insurance is obligated to file the claim when contacted by a policyholder. Discussions about how the claim will impact your policy or questions about whether or not to file a claim should be directed to your Erie Insurance agent.

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