Let ERIE Help You with Your Auto Insurance Claim

No one likes filing claims. But when the unexpected happens, you can count on Erie Insurance to help get you back on track and handle all of your auto insurance claims needs. Our claims service is one reason ERIE consistently achieves distinguished marks for service from our auto insurance customers, according to independent consumer organizations. The following information will help you understand the process.

Claims Resources

Questions about auto insurance claims? Check out the following claims resources to help answer your questions:

• Who Will Handle My Auto Insurance Claim? When you’ve experienced a loss, your Erie Insurance Agent and an auto insurance claims adjuster will help you work through the process.
• What are My Options for Getting My Vehicle Repaired? Your auto insurance should fit your life. ERIE gives you the ability to choose from several convenient repair options.
• How Do I Find a Repair Facility? So you’ve had a car accident, filed an auto insurance claim and need to begin repairs. Use our locator to find a repair facility nearby.
• Can ERIE Help Repair a Cracked Windshield? If you have damage only to your vehicle's window glass, you may take advantage of Erie Insurance's glass program.
• How Do I Find Answers to My Auto Insurance Claims Questions? Have questions about auto insurance claims? Find the answers. Learn more about auto insurance claims and common claims questions.

Do you need to replace your car? Use this VIN look-up tool to make sure the car you’re thinking about buying wasn’t reported stolen or totaled following an accident.

For future reference, you may want to put a copy of our What to Do in an Auto Accident guide into your glove compartment. 

File a Claim

If you’re an ERIE auto insurance customer and need to report a claim, contact your Agent. You can also file claims online or call one of ERIE’s field offices toll-free. ERIE also offers 24/7 support. Just call (800) 367-3743.

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