ERIE Auto Insurance Customer Satisfaction Testimonials

Curious about other customers’ satisfaction with ERIE and the company’s auto insurance coverage?  Check out the customer satisfaction testimonials below to learn more or share your auto insurance customer satisfaction story and we may add your comments here.

Auto Insurance Customer Satisfaction

Claimant Turned Customer

“We were so pleased with how Erie Insurance handled our auto claim that we switched to ERIE when our other insurance was due to be renewed. Now we are Customers."
― Marjorie W., Akron, Ohio

Kept Up-To-Speed

“I was very impressed with the prompt service I received from everyone concerning my hit-and-run accident. I was immediately called and consistently notified of the progress of the claim. I also had a check in hand very quickly. I thought this was going to be a long, drawn-out situation, but ERIE’s personnel did a great job.”
― Jonathan G., Northampton, Pa.

Treated with Respect

“I was treated with respect, patience and promptness at every stage of the way by ERIE and will continue to use them and spread the word as long as I have a home or auto.”
― John D., Chicago, Ill

More Customer Satisfaction Testimonials

Handled With Care

“I want to thank you for your help through this claims process and for the very fair manner in which you’ve handled it – your attention to my concerns has been greatly appreciated. I’m very grateful to you and to ERIE for being there for me … Truly, this setback could have been worse in so many ways. I’m very happy to have chosen ERIE as my insurance provider. I will recommend your company wholeheartedly to all in the future as a direct result of your handling of the situation.”
― Alex S., State College, Pa.

Simply the Best

“Douglas and I just wanted to send out a personal letter of thanks for how ERIE stood behind us through thick and thin. Your continued support was greatly appreciated. Thank you for protecting our property, our rights and restoring some peace to our lives. If anyone ever asks for a recommendation for homeowners insurance, I will say, ‘ERIE, they are the best.’”
― Karen R., Indianapolis, Ind.

Horrific Fire

John and I would like to thank you for everything you did for us during this horrific time of our house fire.  People are surprised to hear how much we have praised you and Erie Insurance.  You were there every step of the way, making things smooth and uncomplicated.  Working with you definitely made our live a little easier during this past year.  Now we are enjoying making new memories in our new home.
― Douglas and Robin P., Leigh High Valley, Pa.  

Properly Protected

“Losing the majority of my business equipment to theft was a horrible and helpless experience. In dealing with Erie Insurance, however, my claim was handled quickly, easily and fairly. This is why I purchase insurance – to know I’m truly protected from unfortunate, unforeseen, costly circumstances that arise at seemingly the worst possible moment. As a result of this experience, I will gladly recommend ERIE to my family, friends and business associates.”
― Richard C., Rockwell, N.C.

Because of ERIE’s commitment to service, the company continually receives distinguished marks for service from independent consumer organizations. Read more about ERIE’s customer satisfaction ratings.

 

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